This Privacy Policy explains how SocialBulker ("SocialBulker", "we", "us") collects, uses and protects information when you use socialbulker.com, including our free services, paid services and free tools.
1. Information we collect
Information you give us
- Social media usernames and links you enter so we can deliver an order or run a tool (for example an Instagram username or a TikTok video URL).
- Email address, used for order updates and, for free services, to verify your request with a one-time code.
- Order details such as your name, phone number and any notes you provide at checkout.
We never ask for your social media passwords. Please do not share them with anyone claiming to be us.
Information collected automatically
- Technical data such as IP address, browser and device type, used to prevent abuse of free services and to keep the site secure.
- Usage data about the pages you visit, collected through the analytics tools listed below.
Payment information
Payments are processed by our payment providers (such as PayTR and Creem). Your card details are entered on their secure pages and are never stored on our servers. We only receive the payment status and a transaction reference.
2. How we use your information
- To process and deliver your orders and free requests.
- To send order confirmations, delivery updates and support replies.
- To prevent fraud, spam and abuse of our free services (for example limiting how often a free request can be made).
- To understand how the site is used and improve it.
- To send occasional offers by email. You can opt out at any time by contacting us at [email protected].
3. Who we share it with
We do not sell your personal data. We share it only with service providers who help us run SocialBulker, and only as much as they need:
- Delivery partners receive the public username or link needed to fulfil your order. They do not receive your email address or payment details.
- Payment providers (PayTR, Creem) to process payments.
- Email delivery (Resend) to send order and verification emails.
- Security (Google reCAPTCHA) to protect forms from bots. Its use is subject to the Google Privacy Policy and Terms of Service.
- Analytics and support (Google Analytics, Microsoft Clarity, Tawk.to live chat).
We may also disclose information if required by law or to protect our rights and the safety of our users.
4. Cookies
We use cookies and similar technologies to keep your cart and session working, to protect forms, to measure site traffic and to provide live chat. You can block or delete cookies in your browser settings; some parts of the site, such as the cart, may not work without them.
5. How long we keep data
We keep order records for as long as needed to provide the service, handle support and refill requests, and meet legal, tax and accounting obligations. Verification codes expire shortly after they are issued. You can ask us to delete your data at any time (see below).
6. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or restrict its use, and to withdraw consent to marketing emails. To make a request, email [email protected] from the address you used with us. You may also have the right to complain to your local data protection authority.
7. International transfers
Our service providers may process data in countries other than your own. Where this happens, we rely on the safeguards those providers offer for international transfers.
8. Children
SocialBulker is not intended for children under 13, and we do not knowingly collect their personal data. If you believe a child has given us their data, contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
10. Contact
Questions about this policy? Email [email protected] or visit our Contact page.